FAQs

Question What products do you offer?
Answer

We specialize in customizable toys, cosplay accessories, home décor, functional household items, and personalized gifts, all crafted with precision and creativity

Question What materials do you use?
Answer

We prioritize eco-friendly and durable materials, including biodegradable and recyclable options, to ensure sustainability and quality

Question How long does it take to process an order?
Answer

Processing time varies based on customization. Most standard orders are completed within 3-7 business days, while custom designs may take longer

Question Do you ship across India?
Answer

Yes! We deliver across India with reliable shipping partners to ensure your order reaches you safely and on time.

Question What payment methods do you accept?
Answer

We accept UPI, credit/debit cards, net banking, and digital wallets for a smooth checkout experience

Question Can I return or exchange a product?
Answer

Since our products are custom-made, returns and exchanges are limited. However, if there is a defect or issue, we’ll work with you to resolve it.

Question Do you offer bulk or corporate orders?
Answer

Yes! We provide bulk and corporate gifting solutions for businesses, schools, and special events. Contact us for special pricing.

Question How can I contact customer support?
Answer

You can reach us via connect@rexrelic.com or +91 8188991561. We’re happy to assist you!